Contact us - english
Questions via telephone:
Mondays - Fridays, 8 am - 5 pm
Call Centre: +46(0)771-88 00 99
Switchboard: +46(0)8-696 40 00
Feel free to ask us general questions about insurance via Facebook. If you have any questions concerning the details of your case, please call your case officer or our Customer Centre.
To our Facebook page
Questions via email:
You can ask us general questions about insurance via email. Our ambition is to answer all messages within 24 hours (weekdays). If you have any questions concerning the details of your case, please contact our Call Centre.
Submit documents:
If you need to send in medical certificates, photographs, etc., please call us and we will help you: Telephone +46(0)771-88 00 99
Visiting address:
Klara Södra Kyrkogata 18
Stockholm
Postal address:
Afa Försäkring
106 27 Stockholm
Complaints manager:
If you are not satisfied or have any questions about the handling of your case
Fax:
Fax: +46(0)8 696 45 45
Do not send any personal details by fax. Remember to state your case reference number.